Get in Touch With Us
Got a question about one of our casino reviews, spotted something that needs updating, or just want to tell us what you think of a free spins offer we've covered? This page explains how to reach the Social Casinos team and what happens once your message lands with us.
How to Reach the Team
Email is the best way to get hold of us. We read every message that comes in and aim to reply within a couple of working days. Send your note to [email protected] and let us know briefly what it's about — a review you've read, a bonus term you're unsure of, or something else entirely.
Giving us a bit of context up front (which casino, which page, which offer) helps us get back to you with something useful rather than a generic reply.
What We Can Help With
- Questions about our reviews — If you want more detail on how we rated a brand like Cashed, SlotsGem or WinnerIsland, or how a specific free spins package works, ask and we'll explain our reasoning.
- Corrections — Bonus terms, wagering requirements and free spins allowances change often. If something on the site looks out of date, tell us and we'll check it.
- Content suggestions — If there's a Canadian payment method, licensing question, or a topic tied to free spins offers you'd like us to cover in more depth, we're open to hearing it.
- Partnership or editorial enquiries — If you represent a casino brand or an affiliate partner, introduce yourself and outline what you have in mind. Note that any commercial relationship never decides how a brand is ranked on this site.
- Responsible gambling concerns — If you or someone close to you needs support around gambling behaviour, mention this in your message and we'll point you towards resources appropriate for players in Canada.
What Happens After You Send a Message
A real person on our editorial team reads and responds to every email — we don't rely on automated replies to close out enquiries. Our usual target is a response within two working days, though this can stretch a little during busier periods.
If your question relates to a specific brand's free spins terms, wagering requirements or maximum cashout limits, we'll do our best to point you to the exact section of our review that covers it, or update that section if it's missing.
Before You Write In
A few things are worth checking first, since they save time on both sides:
- Free spins values, deposit percentages and expiry windows are set by the casino, not by us, and they do change — always confirm current terms directly with the operator before you rely on anything we've published.
- We don't process deposits, withdrawals or account issues on behalf of any casino. For account-specific problems, the operator's own support team is the right first stop.
- If your query relates to casinos operating outside standard Canadian availability, our page on trusted non-GamStop casinos for UK players may already answer it.
A Note on How We Work
Our reviews and rankings are built on research into each brand's offers, game libraries, payment options and terms — reader feedback is one of the ways we keep that research current. If something we've written has been unclear, inaccurate, or simply out of date, we genuinely want to hear about it so the next reader gets a better answer.
Thanks for taking the time to visit this page. Drop us a line whenever something's on your mind — we're listening.